Yes, all our products are individually crafted, and we can customize them according to your specifications. Some special requests may incur additional fees, which will be communicated before you place an order.

All products are handmade from genuine cowhide, crocodile, ostrich or some other type of leather, but all are natural real leather.
In case of using a part of artificial leather or the product is made from artificial leather, this information will be specifically stated in the product description.

To check your order status, please contact us through one of the following methods:

Email: hi@leatherswift.com
Live Chat
Message or call on WhatsApp: +1 3856850086

The delivery address can only be changed within 1-3 days after placing the order.

To update the delivery address, please contact us via the following methods:

Email: hi@leatherswift.com
Live Chat (our website)
Message or SMS on WhatsApp: +1 3856850086

Due to the handmade nature of our products, each order is a unique and individual creation. We require 3-7 business days for production, quality checks, packaging, and then dispatch.

We use domestic and international shipping services such as USPS, FedEx, DHL, and other carriers depending on your country. Shipping times vary based on your local postal service.

USPS: 7-10 business days
EU: 10-15 business days
ASIA: 7-15 business days

We may refuse to ship to regions with war, natural disasters, or remote islands due to limited transportation and high risk of loss.

Simply contact us via email at hi@leatherswift.com or through the direct chat window on the bottom right of the screen. We will check and accommodate your request.

Absolutely. Please request this before placing your order, or include a note in your order if you need a congratulatory card or any other special request.

Yes, for orders with multiple items intended for teams, families, friends, business organizations, etc., we offer discounts of up to 45%, depending on the specific case. Please get in touch via email at hi@leatherswift.com to discuss your requirements.

Yes, you can cancel your order if the request is made within 30 hours of placing the order. Beyond this timeframe, we regret to inform you that cancellations are not possible, as the cut leather pieces cannot be reattached.

Yes, our return and refund policy is outlined in detail on the refund page. Please review the information provided and reach out to us for assistance with your specific case.